Wednesday, October 22, 2014

Loew's Hotels Poor Sanitation Standards

Having visited two Loew's properties in a short amount of time, I now have concluded that the hotel chain has poor sanitation standards.

I've been to Loew's Hollywood Highland many times for conventions.

Case 1: When they lay out glasses for water, they don't provide a Used tray/table/area. There's no place to put them, and during sessions--I was just at SMPTE 2014--they don't bus. So people return the glasses to the same area where they got unused ones from.

I grabbed a used glass and was about to pour water and drink from it until I realizing it had water in it.

GROSS!

Case 2: The person cleaning the restroom right before the opening night reception was using a mildewy mop. It was stifling. If they're not going to sanitize the mop, think what their standards for cleaning are.

Now I must say that the receptions are handled very well--although timing of bringing out food could be better. But not much of a complaint there.

It's the sanitation I'm concerned about.

Case #3 At the Cabana Bay Orlando, I arrived to my room and the bathroom smelled mildewy. That's the last thing you want to encounter. And even after cleanings, it was the same thing. The miad obviously is using the same mildewy cloth/sponge for cleaning. Yeah, it might look clean--mine really didn't--but if those are their standards, what can you expect about the rest of the room? Bed bugs?

GROSS!

And did you see the tv news magazine report on how maids use cloths they used for the bathroom to clean your drinking glasses? Disgusting, right? Well, it's not much of a jump to think that happened at my stay.

I wrote to Cabana Bay. They apologized but when I encountered something similar at Motel 6 on the BORDER of Mexico, they were more motivated to make up for the problem. Cabana Bay probably is used to complains--my rate was a bargain at $100 per night--so they don't really make an effort for remedy.


Given the state of cleanliness and sanitation, if you visit Loew's, that's what you'll get.

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